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Our Committment to Service the Residents of Port Macquarie-Hastings Council.

One of the functions of Port Macquarie-Hastings Council is regulating development within the Council area, in accordance with the requirements of the Environmental Planning and Assessment Act 1979, and associated policies and directions from the State Government.

This involves seeking to find the right balance between protection of the environment, supporting a healthy local economy, minimising conflicts between structures and land uses on adjoining properties, and affordable and effective access to community services and infrastructure.

Service Charter

The Development and Environment Division have created a document to familiarise our customers with the key duties of the department and outline our commitment to Customer Service. Please download our Service Charter which is provided below.

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Download Service_Charter1.pdf Service Charter (56KB)

 

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